Cyber Incident Response
What is Incident Response?
Incident response is the process of identifying, managing, and mitigating security incidents to minimise disruption and damage. It follows a structured approach to detecting threats, containing risks, and restoring normal operations. A well-planned response helps organisations protect data, maintain business continuity, and strengthen resilience against future incidents.
Effective incident response requires expertise, speed, and a strategic approach. This is where S-RM comes in. If you think you are experiencing a cyber attack, ring this number and quote ‘Distology’ for immediate support:
UK: +44 (0)20 365 70588
Benelux and DACH: +31 30 2025 112
S-RM
Cyber Incident Response
S-RM provides best in class global cyber incident response 24/7/365. This means no matter where in the world an incident takes place, they’ll be there with prompt support.
Your First Call
In the digital age, where cyber threats loom large, businesses require a steadfast ally to navigate the treacherous waters of cyber incidents. S-RM stands as that unwavering partner, offering market-leading incident response services that not only address crises swiftly but also fortify clients against future threats.
Why S-RM?
Expertise in action
- S-RM’s Cyber Incident Response team is a beacon of excellence, available 24/7/365 to minimise the impact of cyber incidents. With a global reach and an award-winning team, S-RM provides expert support that transforms a potential crisis into a manageable event.
- During an incident, time is of the essence. S-RM’s consultants can be on hand within a market leading timeframe, ensuring that the right advice is given when it matters most.
- Post-incident, S-RM swiftly rebuilds and restores systems and data securely, guiding businesses back to normal operations with enhanced resilience.
- Understanding the nature and extent of a breach is crucial. S-RM excels in capturing and preserving necessary evidence, investigating the source, and preventing the spread of the compromise.
Beyond technical support
- S-RM’s approach transcends technical expertise. The team prioritise trust and empathy, translating complex technical findings into straightforward language that aligns with business priorities.
- Drawing on decades of crisis management experience, S-RM’s team brings negotiation skills and strategic insights to the table, ensuring a successful outcome during cyber incidents.
- S-RM provides invaluable support across organisations during incidents, liaising with third parties including insurance and legal representatives to offer comprehensive coverage.
Building a resilient future
- Post-incident recommendations are a hallmark of S-RM’s service, empowering clients to emerge stronger and more secure from the incident. This proactive stance on resilience sets S-RM apart as a leader in incident response partnerships.
- A retainer with S-RM guarantees 24/7/365 incident response support from an industry-leading practice in the event of a cyber incident.
- S-RM’s retainer clients benefit from an efficient response due to a comprehensive onboarding exercise. Furthermore, the costs associated with debilitating cyber incidents such as ransomware are dramatically reduced as a result of pre-agreed preferential rates.
Navigating cyber risk in 2025: Key insights gained in cyber incident response
Last year saw a clear fragmentation of the cyber threat landscape with the number of threat actors S-RM encountered doubling. They also witnessed an increase in attacks on SMEs and sectors such as construction, healthcare and manufacturing.
In the S-RM 2025 Cyber Incident Insights Report, we share further trends in the changing threat landscape revealed through the analysis of over the 600+ incidents we responded to in 2024. The report also provides advice on how to effectively implement technical controls to improve your security posture and predictions for the year ahead.
Learn More About S-RM
Ready when you are! Contact us to find out why S-RM is best in class for cyber incident response.